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<\/a><\/figure><\/div>\n\n\n\nHow to do rep. management for people who don’t have time<\/strong><\/p>\n\n\n\n Vital Statistics: <\/p>\n\n\n\n 57% People that would choose a business with a 3 star or\nbelow review rating<\/p>\n\n\n\n 94% People that would choose a business with a 4 star or greater\nreview rating<\/p>\n\n\n\n One Simple Strategy: <\/em><\/p>\n\n\n\n One: Project Completion<\/strong><\/p>\n\n\n\n At the completion of a job have the technician or sales\nperson, ask for a review right then, either just before the customer pays or\njust after they pay.<\/p>\n\n\n\n Two: Follow up<\/strong><\/p>\n\n\n\n For those who did not do a review after completing the job,\nyou MUST send an email request, later that day, with a link to your Google My\nBusiness page. Send another follow up email one week later.<\/p>\n\n\n\n Three : Email Blast & Follow up<\/strong><\/p>\n\n\n\n Send an email blast to ALL customers, asking for a review.\nDo them one at a time if you have to, or use Mailchimp to do a bulk send. <\/p>\n\n\n\n Four: Piggy-back off newsletters<\/strong><\/p>\n\n\n\n All your newsletters and promotional emails should have a\nprominent link at the bottom, which asks the reader to give you a review on\nGoogle. Fast to implement, free and runs on automatic.<\/p>\n\n\n\n Five: Excavate old lists<\/strong><\/p>\n\n\n\n Call and email everyone who ever did a testimonial, telling\nthem that you recently saw their awesome testimonial and you wanted to thank\nthem and ask them if they could write that testimonial again, but this time as\na Google Review.<\/p>\n\n\n\n Six: Text message blast & follow up<\/strong><\/p>\n\n\n\n Send a text message blast to all your customers asking for a\nreview, one at a time or using a platform like Twilio. Then do a follow up to\nnudge those who didn’t do it.<\/p>\n\n\n\n Seven: ask on the phone <\/strong><\/p>\n\n\n\n Drill your customer service reps and sales reps to start\nasking for reviews any time they are on the phone with your customers. Have\nthem send a post-call email with a link to your Google My Business page. <\/p>\n\n\n\n Eight<\/strong>: Use Clear Imaging’s Reputation management service, and have us do the work for you <\/p>\n\n\n\n